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This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.

   

I cannot connect the internet.

Living in Southwest Florida we have a lot of Electrical spikes. Sometimes all you need to do is reset your equipment. This can be done by shutting the unit down waiting 30 seconds and then powering back up.  Your network can be effected by spikes as well and for those units you will need to unplug the power wait 30 seconds and then plug it back in. Some units have a built in battery back-up that will have to be removed in order to reset unit.

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My machine is acting up?

Most problems with consumer PC's can be resolved by rebooting the machine. Please save all you open programs and restart your machine. If your machine is locked up you cannot restart then hold power button for 5 seconds. The other concern is mal-ware and viruses. Please contact MiRod to schedule a cleaning.

239-209-8827

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Why do I need a website ?

A website is like a virtual business card, except it can be viewed WORLDWIDE. A website can tell people about you and your services. This website is working for you 24/7/365 and never needs a break.

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What is Web Hosting?

Web Hosting is the service required to have your site visible 24/7 365. The site that is designed for you is placed on a remote server that is connected to the internet. This server has redundant internet connections and data back ups to ensure your site is never offline. This service runs at a nominal fee to maintain the server, internet connection and bandwidth used.

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Can I copy and store my movies on my PC?

If you own the movies you may make a copy and store it on your machine. You must have purchased the physical media and keep it in your home. You are not allowed to rent movies and make copies.

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I have a friend who knows PC's, why should I use MiRod?

Is your friend available to you at all times? Do you feel your putting them out? Are they qualified? For the price of dinner you can have a fully trained technician at your beck and call.

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MiRod Computer Servcies

MiRod

Michael Rodgers

(239) 209-8827

(239) 267-1373 fax

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