Method A:
Press the cancel button or use
the cancel menu command on the
printer
The most obvious way to cancel a
print job is to find a cancel
button or a cancel menu command
on the printer and to press it.
So, if you have not already done
this, try this method first.
If this method worked for you,
you are finished with this
article. However, you may want
to read the "Prevention tips"
section to avoid this problem in
the future.
If your printer does not have
these items or if this method
did not work for you, try Method
B.
Method B:
Turn the printer off and on
Next, try turning the printer
off and then on. With certain
printer models, this cancels the
print job.
If this method worked for you,
you are finished with this
article. However, you may want
to read the "Prevention tips"
section to avoid this problem in
the future.
If this method did not work for
you, turn your printer off, and
then try Method C.
Method C:
Use Control Panel to cancel
printing
This method is a bit fancier. We
will use Control Panel to try to
cancel printing.
But what exactly are you trying
to do? Are you trying to cancel
printing only a single document,
or are there other print jobs
that you want to cancel? And are
all the print job yours, or are
there print jobs that other
people have sent to the printer?
If you have to cancel documents
that other people have sent to
the printer, you must have
Computer Administrator status or
you must have permission to
cancel the print jobs. If you
are using your own printer, you
most likely have Computer
Administrator status. If you are
printing to a shared printer,
you might have to ask the system
administrator to cancel the
print job for you.
To cancel one or more print
jobs, follow these steps.
| 1. |
Click
Start, and then
click
Run. |
| 2. |
In the
Open box, type
control printers,
and then click
OK. |
| 3. |
Right-click the icon for
your printer, and then
click
Open.
|
|
To cancel
individual print
jobs,
right-click the
print job that
you want to
cancel, and then
click
Cancel. |
|
|
To cancel all
print jobs,
click
Cancel All
Documents
on the
Printer
menu.
|
|
Note If you cancel a
print job that you did want to
print, make sure that you send
the print job to the printer
again.
If this method worked for you,
you are finished with this
article. However, you may want
to read the "Prevention tips"
section to avoid this problem in
the future.
If this method did not work for
you, make sure that your printer
is turned off, and then try
Method D.
Method D:
Stop the print spooler and
delete all spooled files
If you tried Methods A through C
and you were not successful,
Method D should work for you. If
you came to Method D immediately
only to delete a print job, some
of what we say here might not
apply to you, so please bear
with us.
Method D is somewhat more
complex and will require a bit
more work than the other
methods, but don't worry. Method
D looks much more difficult than
it really is.
First, in case that you dont
know how printing works, here is
a short explanation. Print jobs
are sent to the printer as
spooled files. This means that
the files are put in a temporary
location so that the printer can
access a print queue and print
jobs at its own speed. If you
stop the spooler and its files,
most of the time, you both
cancel printing and delete the
print job.
Note To use this method,
you must have Computer
Administrator status. If you are
using your own printer, you most
likely have Computer
Administrator status. If you are
printing to a shared printer,
you might have to ask the system
administrator to cancel the
print job for you.
Step 1:
Start Notepad
To stop the print spooler and
its files, we will have you
create and run a script file
that will automatically stop the
service. This sounds difficult,
but it really isn't. Just follow
these steps carefully.
| a.
|
Click
Start, and then
click
Run. |
| b.
|
In the
Open box, type
notepad, and then
click
OK. Notice that
a blank Notepad document
opens. |
Step 2: Copy
a command script to Notepad
Now we will have you copy and
paste some commands to the
Notepad document.
| a.
|
Carefully select
(highlight) all the
following text:
net stop spooler
del %systemroot%\system32\spool\printers\*.shd
del %systemroot%\system32\spool\printers\*.spl
net start spooler
|
| b.
|
Right-click the text
that you selected, and
then click
Copy. |
| c.
|
In
Notepad, right-click in
the blank document, and
then click
Paste. |
| d.
|
Carefully select
(highlight) all the
following text:
C:\DeletePrintJobs.cmd
|
| e.
|
Right-click the text
that you selected, and
then click
Copy. |
| f.
|
In
Notepad, click
Save As on the
File menu.
|
| g.
|
In the
File Name box,
right-click, and then
click
Paste.
Note Notice that
this file name differs
from most other file
names that you might
have seen. That is
because this file is a
command script file. |
| h.
|
Click
Save. |
Step 3: Run
the command script file
Now that you have created the
command script file, you will
run it. To run it, you will copy
and paste the name of the
command script file in the
Run
box.
| a.
|
Carefully select
(highlight) all the
following text:
C:\DeletePrintJobs.cmd
|
| b.
|
Right-click the text
that you selected, and
then click
Copy. |
| c.
|
Click
Start, and then
click
Run. |
| d.
|
In the
Open box,
right-click, and then
click
Paste. |
| e.
|
Click
OK. |
| f.
|
Notice
that the Command Prompt
window opens to run the
command script file that
you created. Notice also
that this window closes
automatically when the
command script file has
finished running. If you
do not see the Command
Prompt window open,
check that you saved the
command script file by
using the correct name
and that you entered the
correct command script
file name in the
Run box. |
Note If this method does
not work the first time, or if
you cannot print anything after
you use this method, restart
your computer, and then try
again.
To prevent this problem in the
future, always make sure that
you have the most recent printer
driver installed on the
computer. To do this, you can
select from the following
options:
| |
Contact
the printer manufacturer
to obtain and install
the latest printer
driver. For more
information, visit the
following Microsoft Web
site:
|
| |
Use
Windows Update to
install the latest
driver for your printer.
For more information,
visit the following
Microsoft Web site:
|
